MPSI consists of a three-year training program, which provides instruction expressly designed for city and county public service supervisors, managers, and directors. The MPSI course is divided into three one-week sessions (one week each year) focusing on training in public service and enhancing individual growth and professional development. The sessions are nonsequential and one may begin the three-year cycle at any time. The MPSI Planning Committee has worked diligently in planning an exceptional program designed around challenges faced by public service professionals from municipalities of all sizes.
LEADERSHIP DEVELOPMENT | April 7-12, 2024, or September 22-27, 2024
Conflicting Demands on Public Works | Leadership in Public Works | It’s a Matter of Your Style | Grievances and Arbitration | Handling the Media | Understanding Michigan Politics | Creative Problem Solving and Strategic Planning | Employee Motivation and Loyalty | Communicating for Success | Effective Team Membership
SUPERVISING FOR EXCELLENCE | April 2025 or September 2025
Effective Supervision in Public Works | Time Management |Generational Differences | Violence in the Workplace: Are We Prepared? | Legal Update | Successful Training Techniques and Approaches for Today’s Workforce | Keys to Employee Development | How to Build Dynamic Team Cohesiveness | Conducting a Performance Appraisal | Eureka to Action
DELIVERING SERVICE EXCELLENCE | April 2026 or September 2026
Delivering Service Excellence and Indicators of Excellence | Understanding the Budgeting Process | Managing Problem Employees |Legal Update |Emotional Intelligence | How to Successfully Manage Change | Mastering Customer Service | Communication and Service Excellence
